Visit Milwaukee is excited to announce the rollout of KultureCity – Sensory Inclusive training across the organization. As volunteers of Visit Milwaukee, this training is available to you and encouraged for visitor-facing roles. This initiative reflects our ongoing commitment to creating a more inclusive, accessible, and sensory-friendly environment for all guests and team members.

This designation positions Milwaukee as a national leader in accessibility by ensuring city services, tourism venues, and hospitality organizations are prepared to better welcome and serve individuals with sensory needs and invisible disabilities. It also supports Visit Milwaukee’s commitment to advancing inclusive tourism strategies.

What is Kulture City?

KultureCity is a nationally recognized program that helps organizations better serve individuals with sensory sensitivities and invisible disabilities. Through training and resources, we will be better equipped to provide a welcoming and supportive experience for everyone. 

What can you expect?

• Training: Team members and volunteers will complete a virtual recorded training on sensory awareness and how to assist guests who may need additional support.

• The training consists of a 30-minute video followed by a 10-question quiz. A score of 80% or higher is required to pass.
• Volunteers are welcome to complete the training individually via the web-based link OR can come into the Visit Milwaukee offices to complete the training as a group.
• The training is available via KultureCity LMS and available in English, Spanish, French, ASL, closed captioning

• Certification: Upon completion, individuals will receive a Certificate of Completion and our organization will be recognized as a Sensory Inclusive certified location.

If you have any questions, please reach out to Taylor (TTrost@Milwaukee.org) or Taleah (TMeah@Milwaukee.org). We look forward to learning with you!